Shipping policy

Delivery

When will I receive my order?

 The delivery depends on where you live, but can be estimated as follows:
● United States: 3 - 4 working days
● Europe: 6 - 8 working days
● Australia: 2 - 14 working days
● Japan: 4 - 8 working days
● International: 10 - 20 working days

Where will my order be shipped from?

We work with an on-demand fulfilment company with facilities all over the world!

Will customs charges be added?

Additional customs and tax charges may apply to international orders.

These charges are not our responsibility and are invoiced by your local customs office. Customs policies vary considerably from country to country. Please check directly with your local customs office to see if they apply duties and taxes to your purchases.

My order should have arrived, but I still haven't received it. What should I do?

Before contacting us, please help us by doing the following:
● Check your dispatch confirmation email for any errors in
delivery address
● Ask your local post office if they have your parcel.
● Visit your neighbours in case the courier has left the parcel with them.
If the delivery address is correct and the parcel has not been delivered to the post office or your neighbour, contact us at priamworldwide@gmail.com quoting your order number.

If you have found an error in your delivery address, we can send you a replacement order, but shipping will be delayed and will be at your expense.