Shipping policy

Delivery Times

Delivery times depend on your location and are estimated as follows:

  • United States: 3–7 business days

  • Europe: 6–10 business days

  • Australia: 7–14 business days

  • Japan: 4–8 business days

  • International: 10–20 business days

Please note that these timeframes are estimates and may vary due to production time, customs processing, or carrier delays.


Order Fulfilment

All PRIAM products are made on demand.
We work with an international fulfilment partner with facilities worldwide, allowing orders to be produced and shipped from the most efficient location.


Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are not included in the item price or shipping cost and are the responsibility of the customer. Customs policies vary by country — please check with your local customs office for details.


Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please:

  • Check your dispatch confirmation email for address accuracy

  • Contact your local post office or courier

  • Check with neighbours in case the parcel was left nearby

If the issue persists, contact us at priamworldwide@gmail.com with your order number, and we’ll assist you.


Incorrect Shipping Address

Please ensure that your shipping address is accurate at checkout.

If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, we may be unable to offer a free replacement. In such cases, additional shipping costs may apply.